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Questions? We’ve Got You
Find quick answers about jewellery care, shipping, exchanges, and orders.
How do I care for my Masfaa jewellery?
Keep your jewellery away from water, perfume, sweat, and harsh chemicals. Store it in a dry pouch after every use.
Is Masfaa jewellery daily-wear friendly?
Yes, our jewellery is designed for everyday styling, but proper care will help maintain its shine for longer.
How should I store my jewellery?
Store each piece separately in a soft pouch or box to avoid scratches, tangling, or colour fading.
Do you offer returns or exchanges?
We offer a 7-day easy exchange policy. Returns are not available unless the product is damaged or incorrect.
How can I track my order?
Once your order is shipped, you will receive tracking details by SMS, WhatsApp, or email.
What if I receive a damaged item?
Please contact us with an unboxing video and product images within 24 hours of delivery, and our team will help you.









































